Terms and Conditions

MYCORE STUDIO – PARTICIPATION, WAIVER & INDEMNITY AGREEMENT

Effective upon online registration through www.mycorestudio.com

Definitions

For the purpose of this Agreement, the following terms shall have the meanings assigned below. Words in the singular include the plural and vice versa. Headings are for reference only.

  • “Agreement” refers to this MyCore Studio – Participation, Waiver & Indemnity Agreement.
  • “Studio” or “MyCore Studio” means MyCore Studio LLC, its owners, directors, employees, instructors, and representatives in Dubai, UAE.
  • “Client” or “Participant” means any individual who registers or participates in any Studio session or event.
  • “Session” includes any class, workshop, event, or activity, in person or online.
  • “Booking” refers to confirmed reservations made through authorized platforms.
  • “Membership” means any package, pass, or plan granting session access.
  • “Fees” means payments made for sessions or memberships, including taxes.
  • “Force Majeure” includes any uncontrollable event such as pandemics or natural disasters.
  • “Instructor” means any certified Pilates, yoga, or fitness professional engaged by the Studio.
  • “Policies” means all operational, safety, and conduct requirements issued by the Studio.

1. Participant Declaration

By registering for any class or event, the Client acknowledges that participation involves physical activity and assumes all associated risks, including injury or death. Registration confirms acceptance of these Terms & Conditions under UAE law.

The Client affirms they are in good health and releases MyCore Studio and its representatives from all liability arising from participation. This waiver extends to the Client’s heirs and representatives and is governed by UAE law.

The Client grants MyCore Studio the right to use photos or videos taken during classes for promotional purposes without compensation.

2. Principal Terms

  • The agreement commences upon registration and acceptance.
  • Membership or access begins upon payment confirmation.
  • All payments are non-refundable and non-transferable.
  • The agreement cannot be transferred to another individual.
  • Participants must be 18+ to attend sessions.

Governing Law: Federal Decree-Law No. (15) of 2020 – UAE Consumer Protection Law.

3. Bookings & Cancellations

  • All sessions must be prepaid and pre-booked.
  • Cancellations within 12 hours or late arrivals over 10 minutes are fully charged.
  • If the Studio cancels a session, Clients may reschedule or request a refund.
  • Schedules and pricing may change without prior notice.

Governing Law: Federal Law No. (5) of 1985 – UAE Civil Transactions Law.

4. Fees & Payment

  • Payments are accepted only via POS or approved online payment links.
  • Prices may change without notice but confirmed bookings retain the original rate.
  • Services are for personal use only and not for resale.

Governing Law: Federal Decree-Law No. (15) of 2020 – Consumer Protection Law.

5. Fitness, Health & Safety

Health Declarations

  • All health declarations must be submitted in writing.
  • Clients must disclose any medical conditions or pregnancy in writing.
  • Medical clearance is required after injury or surgery.

Failure to disclose health conditions transfers full liability to the Client.

Studio Conduct

  • Grip socks are mandatory for all Reformer, Tower, and Chair sessions.
  • Clients must tie long hair, remove jewelry, and follow instructor directions.
  • Unauthorized equipment use is prohibited.

Equipment Safety

  • Clients must inspect equipment before use and report defects in writing.
  • Damage due to misuse may result in liability for repair or replacement.

Hygiene

  • Personal hygiene and clean attire are mandatory.
  • All mats and equipment must be cleaned after use.
  • No shoes or food allowed inside; water only.

Emergency Procedures

  • Clients must be aware of exits and report any injury immediately.
  • Failure to comply with safety instructions voids liability for the Studio.

6. Events Beyond Our Control

Sessions may be postponed or canceled due to unforeseen circumstances. Refunds apply only for cancellations, not for events of force majeure (e.g., pandemics or government closures).

7. Limitation of Liability

MyCore Studio is not responsible for loss, theft, or damage of personal belongings. Participation is entirely at the Client’s risk, without prejudice to UAE consumer protections.

8. Indemnification

The Client agrees to indemnify and hold harmless MyCore Studio, its staff, and contractors from claims or costs arising from negligence, breach of terms, or nondisclosure of health information.

9. Photography & Videography

  • Sessions may be photographed or recorded for promotional use.
  • Attendance implies consent unless written notice to opt out is provided.
  • All media remains property of MyCore Studio.

10. Governing Law & Jurisdiction

This Agreement is governed by UAE federal laws and Dubai local regulations. All disputes fall under the exclusive jurisdiction of Dubai Courts.

Digital Acceptance

By completing registration, payment, or attendance, the Client confirms full acceptance of this Agreement. This constitutes a legally binding digital signature under Federal Decree-Law No. (46) of 2021 on Electronic Transactions and Trust Services.